Can I change the order before shipment?

Cancellation order:

You can cancel your item at any time before the order is shipped, but note that:

1. If the order has not been paid: you can cancel the order at will without any loss;

2. If the order has been paid but has not been accepted by the factory, if the order is cancelled, all the paid amount will be refunded, and the refund amount will be returned to the account you used for payment.

3. If the order has been accepted by the factory for production, the product cost will not be refunded if the order is cancelled, but the logistics fee, taxes and other fees will be refunded. And the coupons used will not be refunded. (At this time, we do not recommend that you cancel the order, because it will cause losses to you and do us no benefit. If the cancellation is unavoidable, we recommend that you change the shipping address of the order and mail the order to yourself.)

4. If the order has been shipped: we do not support canceling the order at this time, because the goods have been delivered to the transportation company, we hope you can receive your goods as soon as possible;

Change order:

If your order has been paid, you are not allowed to change the quantity or change the order. However, you are allowed to modify the receiving address information or change the logistics plan before the order is delivered. The system will calculate the amount of difference you need to make up or the amount returned to you by the platform according to your modification and the actual situation.

* The refund amount caused by modifying the order will be returned to your e-wallet balance by default